spectrum connector showing offline

[Amit Rai]

Hi,

on administrator console page showing spectrum connector offline when i am checking ifw log file found that below error. please help.

2017-03-31 12:31:32,978 INFO [startupIFWPub] jms.JMSObject - Port Number: .
2017-03-31 12:31:32,978 ERROR [startupIFWPub] jms.JMSPublisher - AMQPublisher@127.0.0.1: AMQ Connection failed.Invald Port Number .
com.ca.sam.ifw.api.exceptions.MsgBusInvalidDestinationException: Invald Port Number
at com.ca.sam.ifw.api.jms.JMSObject.ifwMsgBusStartConnection(JMSObject.java:303)
at com.ca.sam.ifw.publisher.jms.JMSPublisher.initialize(JMSPublisher.java:168)
at com.ca.sam.ifw.framework.Connector$4.run(Connector.java:2414)

 

and facing one more problem sam event management services crash frequently.

[Brahmaiah Addepalli]

Hello Amit,

 

It appears that the IFW configuration file on this connector machine configured with loop back IP (127.0.0.1) which is incorrect.

 

2017-03-31 12:31:32,978 ERROR [startupIFWPub] jms.JMSPublisher - AMQPublisher@127.0.0.1: AMQ Connection failed.Invald Port Number .

 

Please verify \SOI\resources\configurations\SSA_IFW_<NodeName>.ca.com.xml and make sure

" <AMQ name="AMQClient" uuid="">" section has correct details including port details.

 

Note: Also, make sure when you ping SOI Manager Host it should return real IP not loop back.

 

Thanks

Brahma