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spectrum connector showing offline

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  • 1.  spectrum connector showing offline

    Posted 03-31-2017 03:13 AM

    Hi,

    on administrator console page showing spectrum connector offline when i am checking ifw log file found that below error. please help.

    2017-03-31 12:31:32,978 INFO [startupIFWPub] jms.JMSObject - Port Number: .
    2017-03-31 12:31:32,978 ERROR [startupIFWPub] jms.JMSPublisher - AMQPublisher@127.0.0.1: AMQ Connection failed.Invald Port Number .
    com.ca.sam.ifw.api.exceptions.MsgBusInvalidDestinationException: Invald Port Number
    at com.ca.sam.ifw.api.jms.JMSObject.ifwMsgBusStartConnection(JMSObject.java:303)
    at com.ca.sam.ifw.publisher.jms.JMSPublisher.initialize(JMSPublisher.java:168)
    at com.ca.sam.ifw.framework.Connector$4.run(Connector.java:2414)

     

    and facing one more problem sam event management services crash frequently.



  • 2.  Re: spectrum connector showing offline
    Best Answer

    Posted 03-31-2017 04:14 AM

    Hello Amit,

     

    It appears that the IFW configuration file on this connector machine configured with loop back IP (127.0.0.1) which is incorrect.

     

    2017-03-31 12:31:32,978 ERROR [startupIFWPub] jms.JMSPublisher - AMQPublisher@127.0.0.1: AMQ Connection failed.Invald Port Number .

     

    Please verify \SOI\resources\configurations\SSA_IFW_<NodeName>.ca.com.xml and make sure

    " <AMQ name="AMQClient" uuid="">" section has correct details including port details.

     

    Note: Also, make sure when you ping SOI Manager Host it should return real IP not loop back.

     

    Thanks

    Brahma