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SOI / HelpDesk Certificate Import Issue

  • 1.  SOI / HelpDesk Certificate Import Issue

    Posted 08-25-2016 11:40 AM

    Input not an X.509 certificate

    Hello, I received a new SSL certificate from our HelpDesk ticketing system and when I tried to import it into our SOI Manager the response from the keyool.exe was:

    Input not an X.509 certificate

    What certificates do SOI support? I can't seem to find any details regarding this on Wiki but this is holding up an important update that we need to use this new Cert file with SOI.

     

    Example:

    D:\APPS\CA\SOI\tomcat\conf>..\..\jre-32\bin\keytool.exe -v -importcert -storepass catalyst -file d:\ssl_certificate.p7b -keystore ssa.jks -trustcacerts -noprompt
    keytool error: java.lang.Exception: Input not an X.509 certificate
    java.lang.Exception: Input not an X.509 certificate
    at sun.security.tools.KeyTool.addTrustedCert(KeyTool.java:2622)
    at sun.security.tools.KeyTool.doCommands(KeyTool.java:1009)
    at sun.security.tools.KeyTool.run(KeyTool.java:340)
    at sun.security.tools.KeyTool.main(KeyTool.java:333)



  • 2.  Re: SOI / HelpDesk Certificate Import Issue

    Posted 08-31-2016 05:30 AM

    We support Base-64 encoded X.509 format.
    You need to convert your p7b to cer format

    This query was already answered in the support issue #00487096