Hi Greg,
Trying to follow you here. You want to build out a Customer SOI customer login that has a Services view and also have an Alert Queue specific to that customer's devices and alerts that hit the SOI console.
The alert queue can have the following two attribute properties to achieve this using
I created a Service called "Customer_1"
and defined a new Users > group called Customer_1. Gave access to the Customer_1 service and the customer_queue:
When that user logs into SOI they see the Service I created and the Alert Queue which shows the alerts w/in that service as well as all Alerts who's Tenant ID matches what I specified.
Is this what you were trying to do?