Service Operations Insight

 View Only

  • 1.  EI SNMP Adapter keeps going offline

    Posted Jan 25, 2016 04:45 AM

    Hi,

     

    This is my first post/question here.
    I have a test environment set up on two servers. SOI UI & DB running on dev02 and EI & EEM running on test01.

     

    My problem is the EI SNMP Adapter goes offline for no reason as shown in the screenshot below. This has been happening for a few days now WHEN EEM would go offline.

     

    Any ideas as to what the problem could be?

     

    Any assistance would be appreciated.

     

     

    ***UPDATE***

    it's gotten worse. I decided to bounce both servers a while back and none of the Data Source services recovered. I don't know what's going on now. Please any help would mean a lot.

     

    Message was edited by: Doctor Ngobeni



  • 2.  Re: EI SNMP Adapter keeps going offline

    Broadcom Employee
    Posted May 16, 2016 10:34 AM

    Hello Dorctor Ngobeni,

     

    Please check EI Connector logs for exceptions like connection lost to EI manager etc, if so we need to see that exact exception to understand what's the exact problem is.

    Is the problem with only EI or other IFW or Catalyst connectors facing this when EEM  is down?

     

    Best Regards

    Brahma



  • 3.  Re: EI SNMP Adapter keeps going offline
    Best Answer

    Broadcom Employee
    Posted Dec 19, 2016 02:37 PM

    Hello Doctor Ngobeni,

    Based on the lack of activity since May, Looks like this may no longer be a question and/or has been answered by alternate means.

    Feel free to open a new thread with the requested information if this is still an issue.