Service Operations Insight

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  • 1.  Storage metrics from eHealth

    Posted Jan 21, 2016 08:10 AM

    Hi Guys

     

    I have noticed that physicals servers which are collected from eHealth do not show Storage usage when i look at the usage on CCC.

     

    Which metrics are used to calculate that storage bytes per second on CCC?

     

    Is it this one:

    Data Manager Metric - DISK_READ_BYTE_RATE

    Description - Read Byte Rate

    Unit - Bytes per second

    Source - DISKREADBYTES

     

    or

     

    Data Manager Metric: DISK_TOTAL_BYTE_RATE

    Description: Total Byte Rate

    Unit: Bytes per second

    Source: DISKBYTESTRANSFERRED

     

    Regards

    David



  • 2.  Re: Storage metrics from eHealth

    Posted Jan 25, 2016 01:51 PM

    Hi David,

    Are you asking about what metric is used for Disk utilization in CCC chart?

    Where metrics are missing from ehealth?


    CCC Disk usage chart:

    DISK_UTILIZATIONBusy UtilizationPercentDISKBUSYTIME

     

    Total Byte Rate per second would be:

    DISK_TOTAL_BYTE_RATETotal Byte RateBytes per secondDISKBYTESTRANSFERRED

     

    hth,
    Mohindra Singh



  • 3.  Re: Storage metrics from eHealth

    Posted Jan 25, 2016 02:19 PM

    The eHealth Data Adapter does not collect the appropriate metric for showing the Storage charts in CCC.

    CCC uses the 'GBL_DISK_TOTAL_BYTE_RATE' metric for the Storage Usage charts.

    The eHealth Data Adapter collects 'per disk' data for storage info but not a system total value.

    >KIP



  • 4.  Re: Storage metrics from eHealth

    Posted Feb 01, 2016 07:26 AM

    Hi Kip

     

    Does this mean that I on the CCC dashboard i will never get those metrics shown on ccc?

     

    Regards

    David



  • 5.  Re: Storage metrics from eHealth

    Posted Feb 01, 2016 11:41 AM

    With the eHeatlh data adapter, yes, that is correct.

    >KIP

     

    Kip Lamb

    Sr Principal Consultant, Presales

    CA Technologies | Bellevue, WA 98005

    Office: +1 512 776 0235 | Mobile: +1 425 591 4358 | Kip.Lamb@ca.com

    <mailto:Kip.Lamb@ca.com>[cid:image003.jpg@01D15CCC.4152BC40][cid:image002.png@01D0928A.5E056B60]

     

    <http://www.ca.com/us/default.aspx>

    <http://www.ca.com/us/default.aspx>



  • 6.  Re: Storage metrics from eHealth

    Posted Feb 05, 2016 07:16 AM

    Thanks for the information Kip

     

    Is there a workaround of getting that information?

     

    Regards

    David



  • 7.  Re: Storage metrics from eHealth

    Posted Feb 05, 2016 11:57 AM

    I have a theory...I have not tested or tried this; but it might be possible to either modify the eHealth data adapter to calculate a total system byte rate based off the individual disk byte rates and map to the system level disk rate metric. Another possibility would be making a custom data adapter that pulls from the Data Manager disk tables and calculates the same.

    The process would be to sum up for each system all of the "DISK_READ_BYTE_RATE" and "DISK_WRITE_BYTE_RATE" values for the individual disks.

    >KIP