DX Operational Intelligence

Tech Tip: Getting 404 message when trying to access ccc - recently upgraded Java.

  • 1.  Tech Tip: Getting 404 message when trying to access ccc - recently upgraded Java.

    Posted 02-12-2015 04:25 PM

    Problem:

     

    Getting 404 message when trying to access ccc.

    ccc_404.jpg

    If you see the below message in the catalina.2015-02-12 log file and have java version 7 (build 1.7.0_...)installed, you may need a newer Oracle ojdbc driver.

     

     

    Feb 12, 2015 2:21:06 PM org.apache.catalina.loader.WebappClassLoader clearReferencesJdbc

     

    SEVERE: The web application [/ccc] registered the JDBC driver [oracle.jdbc.OracleDriver] but failed to unregister it when the web application was stopped. To prevent a memory leak, the JDBC Driver has been forcibly unregistered.

     

     

    Solution:

    Downloaded newer driver from Oracle,

     

    Replaced ojdbc6-11.2.0.3.jar with ojdbc7.jar in folders

     

    C:\Program Files\CA\Capacity Command Center 2.7\ApacheTomcat\webapps\ccc\WEB-INF\lib

     

    and

     

    C:\Program Files\CA\Capacity Command Center 2.7\ApacheTomcat\webapps\DM\WEB-INF\lib

     

    Recycled Apache Tomcat Service