Service Operations Insight

  • 1.  SOI & Arcserve RHA

    Posted 03-03-2015 06:07 AM

    Hi,

     

    Does anyone here have experience setting up SOI and Arcserve RHA? I need some information regarding user permissions for the RHA Engine and Control Service. I have a ticket open with Arcserve but they are telling me I need a Domain Administrator user and I simply cannot believe this is the case.

     

    I have had mixed success with Arcserve so far and I believe my issue is one of permissions and so I need to know exactly what the user needs to do in order to facilitate the use of Arcserve.

     

    If anyone can shed any light it would be extremely helpful.

     

    Regards,


    Simon