How to create custom report in CCR, and not using the OOTB reports or the pre-build views available. The OOTB reports and Pre-build view are good and does provide good report, but there are time when users want to have custom reports with the metric they want to see in some specific reports.
Most of the other reporting tool does allow users to built it own report and views. but i haven't seen the option in CCR 1.5 or neither any documentation mentioning it.
Is there also a way to edit the pre-build view as per users requirement?
This is definitely something that is possible to do. The current release of CCR has limited GUI support for this type of activity but this is something that is very common for Services and Presales to do, at varying levels of complexity, and there are also a number end users out there doing it for themselves too.
I would encourage you to contact your local Services or Presales representative to discuss your custom reporting requirements in more detail - and whether you prefer CA to assist in building the reports on your behalf or to provide you with the knowledge to build your own reports.
Creating custom report is a general ask, appreciate if CA would share this knowledge with everyone, instead every-time we need to depend on CA pre-sales to provide this knowledge.
If anybody has more accurate documentation pleas share!