Service Operations Insight

 View Only
Expand all | Collapse all

Relate events with CMDB CIs

Jump to Best Answer
  • 1.  Relate events with CMDB CIs

    Posted May 14, 2014 10:30 AM

    Hi all,

    Hi all,Assuming that I have an environment where my CMDB is my source of truth about the CIs, I want to import all the services (including all the CIs) from CMDB to SOI. This step I already reached it but now I want to assign the events that came's from the multiple sources that I have (SpectrumIM, SNMP Trap, Universal Connector, Nimsoft, etc...) to those CIs, but I think that I can't assign an events from one specific connector to an CI from a different connector, am I right? Is this the recommended environment? How can I do that?

    Regards, Sérgio Castro

  • 2.  RE: Relate events with CMDB CIs
    Best Answer

    Broadcom Employee
    Posted May 15, 2014 06:27 AM

    Yes, you can.

    You must ensure your CIs coming from different sources correlate. Then, alerts from MDR will impact.