com.f4tech.slm.domain.artifacts error

[Anon Anon]

In creating a new dashboard, the following error occurred:
"Could not read: could not read all instances of class com.f4tech.slm.domain.Artifact for class Artifact"
Anyone know what this means and how to correct? Probably something in custom lists.
Thanks, Veroni

[lmblakely]

I have this same issue, is there a resolve for this? 

[Legacy User]

I am experiencing the same issue with the same error: "Could not read: could not read all instances of class com.f4tech.slm.domain.Artifact for class Artifact"

 

Can someone help assist?  This has been ongoing for 3 days.

[marcel.holmes]

We began experiencing this issue on January 16, 2019 for certain nodes in our workspace.  Please advise how we can get around this error.

[Sagi Gabay]

Hi.

 

If you can share with us more on where you see this error, how consistent it is, what specific query or use-case you're running it'll help.

 

Generally, what this error means is that it's having trouble getting information from the Artifact endpoint. The Artifact endpoint is a upper-parent (an ancestry) class of all artifacts. When querying this endpoint then you're basically asking for all artifacts that match your filter.

 

I imagine that Work Views may be such a place where you are allowed to select different types to be included, but again, if you can share your use-case it'll help.

 

Also, please take a look at this thread:

c# - Can't query/order on built-in rally fields "could not read all instances of class com.f4tech.slm.domain.Artifact" -… 

This essentially says that you can't (or shouldn't) just query this endpoint without specifying the exact types of artifacts you are asking for. It may be that it'll help us here.

 

So, if you can share more - we'll appreciate it.

 

Thanks,

Sagi

[Kim Abbott]

So I was trying to create a custom list to identify orphaned defects, i.e. defects not associated with any defect suite (since there is no way to get this info from any existing view).  In my list setting, I selected our project, type = Defect, then Query as (DefectSuites.ObjectID = null)

I get a few listed, not nearly the complete list, and this error message in a red bar at the top of the page.  Sorting by a column name as suggested by Christian did not make any difference.

[Christian J Maldoff]

Hello Schalks,

 

Can you please try resorting the columns by clicking on another column heading such as name, rank. etc to see if this resolves the issue?

 

If this doesn't work I would suggest opening a support case so we can investigate further.

 

 

Thank you,

 

Christian Maldoff

[Legacy User]

Support case has been opened and the troubleshooting steps they gave me did not work.

I replied with my feedback and screenshots.

 

Thanks!

Cindy