CA Service Management

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  • 1.  Populating Business Services class

    Posted Jul 02, 2020 10:44 AM
    Hi,

    I am currently working with the Business Services class in CMDB populating various information. verifying at the database level the corresponding table is "ci_enterprise_service" and in the schema designer it is "entservx". Then I see that in the database I have a field called "description" which is not visible in the schema designer and I would like to add a description to my services without adding an additional field.


    any suggestion

    thanks


  • 2.  RE: Populating Business Services class
    Best Answer

    Posted Jul 03, 2020 09:33 AM
    I can also see the 'description' field in the database but it is not listed when I run a bop_sinfo against 'entservx'.  This appears be another table where the database and the object definitions do not match.

    I think you are going to have to create a custom field in schema designer.  I would also suggest you create a new Idea in Ideation for this to be added to the object definition.  

    J.W.

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