Custom Field on TWA and CCA Integration.

[Wicner Chacon]

Hi Team!

I have Configuration Automation integrated with CA Service Desk to populate the TWA from CCA to SDM, the default field mapping indicates that the os_name (cca) field for virtual machines and lpar is to the server_type (sdm) field, however when I look in Service Desk, the server_type field does not apply to the hardware.virtual machine and hardware.logical partition families and for us it is necessary to have this information of the virtual and lpar in the cmdb. I tried creating a zserver_type field in the families and in the ci_twa_ci table and changing the field mapping in cca, however when executing the integration job, it generates an error in cca which indicates that the zserver_type field does not exist in the ci_twa_ci table . How can I get this information to TWA?








Thank you!

[Martin Hermansson]

Hi

Have you updated the CMDB Metadata files used by TWA? Each extension have a file mapping ci_twa_ci attributes into the extension table. 



In your case you you need to add a line in cmdb_metadata_har_virx.htmpl for the Virtual Machines with the following line:
<PDM_MACRO name=cmdbMetadata category="Attributes" extension="har_virx" attr="zserver_type" heading="Server Type" help="Type of server">

Best Regards
Martin

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Service Management Consultant
Swedwise AB
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