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How to sort results of a stored query in list_cr.htmpl by keeping criteria?

  • 1.  How to sort results of a stored query in list_cr.htmpl by keeping criteria?

    Posted Jul 05, 2019 07:54 AM
    Hi, guys!

    I need some help with this issue... How to sort results of a stored query in list_in.htmpl by keeping your criteria?

    When you choose any stored query on scoreboard the result is presented most of times on list_cr.htmpl formulary. But if you try do sort by any column, only request type tickets will remain. That's make all sense once list_cr.htmpl refers to request type.

    So how to keep other ticket types listed and sort tickets by any column? 

    Thanks a lot!

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    Senior Consultant
    Avansys Tecnologia
    Brazil
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