CA Service Management

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Service Catalog - Strange behavior on approval request

  • 1.  Service Catalog - Strange behavior on approval request

    Posted Mar 20, 2020 06:34 AM
    I have an strange situation with Service Catalog.

    When I need approve a request, I do all steps and after approve the status remain "pending approval" with nothing on the history.

    If I try to approve again the same request it works... Which is really curious.

    We have now Service Management 17.2.0.5.

    Any Ideas about this behavior?

    Thanks and Regards,
    Carlos