CA Service Management

 View Only
  • 1.  Count of group members incorrect

    Posted Jun 22, 2020 04:38 PM
    Edited by balasachin186 Jun 22, 2020 04:38 PM
    Hi,
    We have multiple roles setup in 17.2 env. While searching for Groups, the member count appears to change with different roles and with every click of Search button. Our expectation is that it should not be changing based on role. Is it not the case? 
    Any leads here is appreciated.

    Thanks & Regards,
    Balaji.


  • 2.  RE: Count of group members incorrect
    Best Answer

    Broadcom Employee
    Posted Jun 23, 2020 10:29 AM
    HI Balaji,

    This could be happening as a result of a data-partition on the roles that is possibly restricting what the users can see. So check if the data-partitions on the different roles is the same and compare with the role that brings back all the results.

    ------------------------------
    Kind Regards,
    Brian
    ------------------------------