Hi,
have a new problem in a vmware-Test- and Demo-Installation.
I have set up vmware with 2 servers
- 1st: SM-Server (17.2.01).
- 2nd server jaspersoft 7.1.1.
Both Installations are running well as I can say at the moment.
Now I'm starting integration of Jasper with SDM from RU1-media on the Jasper-Server.
The new problem is that I'm not able to complete the integration.
After typing the parameters for transactional reports and clicking next I get an error:
Invalid Server Details Specified for CA Service DeskFrom the Reporting-Server I can:
-
http://sm141:9080/CAisd/pdmweb.exe, http://sm141:9002, ... looks good
- on sm141 (SDM-Server) netstat says 2100 is hearing on the line ;-)
- on Jasper-Server:
http://sm141:2100 returns site-output 5
While integration in install.log there is:
2019/09/30 15.55.32.650 ERROR [AWT-EventQueue-0] [SLUMP] Can't logon to slump - check server daemons: java.io.IOException: java.net.ConnectException: Connection refused: connect
2019/09/30 15.55.32.650 ERROR [AWT-EventQueue-0] [TransactionalReportsPage] Failed to login to slump
Any idea what to do that connection from integration will work?
Thanks and Regards,
Peter
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Senior Technical Consultant
Fujitsu Services
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Original Message:
Sent: 07-16-2019 08:48 AM
From: PAUL COCCIMIGLIO
Subject: Jaspersoft 7.1.1 Integration with Service Management 17.2.0.1
Peter...........
In Jasper 7.1.1 Rest API signature has changed. As a result we have updated the common installer to accommodate this change. Please try using 17.2 RU1 common installer to run the integration task.
As a reminder, JasperSoft 7.1.1 is only supported/certified with SDM 17.2 RU1 at this time.
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Paul Coccimiglio
Principal Support Engineer
Broadcom Inc.
Original Message:
Sent: 07-16-2019 08:29 AM
From: Peter Schmidt
Subject: Jaspersoft 7.1.1 Integration with Service Management 17.2.0.1
Hi,
after migration Jaspersoft from 6.3 to 7.1.1 we are trying to integrate Jaspersoft with Service Management.
While installer is collecting parameters for installation of the integration hangs with error: connection to server not possible (see attached file).
Rest-Url works from browser (also see attached file).
Protocol (install.log) shows:
2019/07/16 14.05.47.633 INFO [AWT-EventQueue-0] [DatabaseManager] ************************************************************************************
2019/07/16 14.05.47.633 DEBUG [AWT-EventQueue-0] [DatabasePage] DataBase validation Done.
2019/07/16 14.06.42.477 DEBUG [AWT-EventQueue-0] [JasperServerPage] In CABI validate page.
2019/07/16 14.06.42.492 DEBUG [AWT-EventQueue-0] [WizardPage] Name: jasper.server.name....Text: gll-xxxxxx
2019/07/16 14.06.42.492 DEBUG [AWT-EventQueue-0] [WizardPage] Name: jasper.server.port....Text: 8080
2019/07/16 14.06.42.492 DEBUG [AWT-EventQueue-0] [WizardPage] Name: jasper.server.admin.user....Text: superuser
2019/07/16 14.06.42.492 DEBUG [AWT-EventQueue-0] [WizardPage] Name: jasper.server.organization....Text: casm_insights
2019/07/16 14.06.42.492 DEBUG [AWT-EventQueue-0] [WizardPage] Name: jasper.insights.admin.user....Text: jasperadmin
2019/07/16 14.06.42.492 DEBUG [AWT-EventQueue-0] [WizardPage] Name: jasper.installed.location....Text: C:\Program Files\Apache Software Foundation\Tomcat 8.0\webapps\jasperserver-pro
2019/07/16 14.06.42.492 INFO [AWT-EventQueue-0] [JasperServerValidator] Inside Jasper Validator.
2019/07/16 14.06.42.508 INFO [AWT-EventQueue-0] [JasperServerValidator] Discovered Jasper WebApp Name : jasperserver-pro
2019/07/16 14.06.42.508 INFO [AWT-EventQueue-0] [JasperServerValidator] Validating Jasper installation directory, looking for WEB-INF\applicationContext.xml,META-INF\jasperserverDS-jdbc.xml and optimized-scripts folder
2019/07/16 14.06.42.508 INFO [AWT-EventQueue-0] [JasperServerValidator] Jasper installation directory validation succeeded.
2019/07/16 14.06.42.508 INFO [AWT-EventQueue-0] [JasperServerValidator] Validating JasperAdmin password.
2019/07/16 14.06.42.508 INFO [AWT-EventQueue-0] [JasperServerValidator] Trying to parse applicationContext.xml in Jasper installation directory
2019/07/16 14.06.42.602 INFO [AWT-EventQueue-0] [JasperServerValidator] Password Pattern found in applicationContext.xml : ^.*$
2019/07/16 14.06.42.602 INFO [AWT-EventQueue-0] [JasperServerValidator] Successfully Validated JasperAdmin password against password pattern : ^.*$
2019/07/16 14.06.42.602 INFO [AWT-EventQueue-0] [JasperServerValidator] Validating Jasper server, trying to connect.
2019/07/16 14.06.42.602 INFO [AWT-EventQueue-0] [JasperServerValidator] Jasper server rest URI :HTTP://gll-xxxxx:8080/jasperserver-pro/rest/login
2019/07/16 14.06.42.773 INFO [AWT-EventQueue-0] [JasperServerValidator] Response Code from Jasper Server Rest Call :404
2019/07/16 14.06.42.773 INFO [AWT-EventQueue-0] [JasperServerValidator] Response Message from Jasper Server Rest Call :Not Found
2019/07/16 14.06.42.773 ERROR [AWT-EventQueue-0] [JasperServerValidator] Unable to contact server gll-xxxxxx Response code : 404
2019/07/16 14.06.42.805 DEBUG [AWT-EventQueue-0] [JasperServerPage] CABI validation Done.
Any idea?
Many thanks,
Peter
#jaspersoft 7.1.1
#CA Service Management
#Integrate Jaspersoft with SDM
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Senior Technical Consultant
Fujitsu Services
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