CA Service Management

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  • 1.  17.2 RU6 ServicePoint - "Skip Navigation"-Button function?

    Posted Feb 25, 2020 04:03 AM
    Hello,

    I have just one quick question. What is the function from the "Skip Navigation"-Button?
    What should it do if I click on it? I see nothing if I click on it.

    Can anyone explain me the function of the button? Thanks.

    Regards,
    Fabian

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    Assistant IT-Consultant
    Fujitsu Technology Solutions GmbH
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  • 2.  RE: 17.2 RU6 ServicePoint - "Skip Navigation"-Button function?

    Broadcom Employee
    Posted Feb 25, 2020 06:46 AM
    Hi Fabian,

    Please attach a screen print to help us with the context.

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    Kind Regards,
    Brian
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  • 3.  RE: 17.2 RU6 ServicePoint - "Skip Navigation"-Button function?

    Posted Feb 25, 2020 07:01 AM
    Hello Brian,

    here is your Screenshot attached.

    Regards,
    Fabian

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    Assistant IT-Consultant
    Fujitsu Technology Solutions GmbH
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  • 4.  RE: 17.2 RU6 ServicePoint - "Skip Navigation"-Button function?
    Best Answer

    Broadcom Employee
    Posted Feb 25, 2020 03:34 PM
    The documentation states the following:

    The user interface has a Skip to Main Content link that allows users to quickly navigate to the first data field in the user interface without having to tab multiple times to get to the main content on the page.

    In CA SDM, this link exists as Skip Navigation. This link allows the Screen Reader users to skip the in-between links and navigate to the main content page. This link is available by default for the Customer and Employee roles. For the Analyst role, the link is available only when the Screen Reader mode is enabled.

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    Paul Coccimiglio
    Principal Support Engineer
    Broadcom Inc.
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