CA Service Management

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  • 1.  Remove Cart from USS My Request Page

    Posted Jul 16, 2019 08:12 AM
    Hi Team,

    Is there any way to remove cart from USS My Request Page.



    Regards,
    Pankaj


  • 2.  RE: Remove Cart from USS My Request Page

    Broadcom Employee
    Posted Jul 17, 2019 08:32 AM
    Hi Pankaj,

    Do you have USS integrated with Service Catalog? If yes, which version of Catalog?

    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 3.  RE: Remove Cart from USS My Request Page

    Posted Jul 17, 2019 08:45 AM
    Hi Brain,

    Thanks for your response on this.

    Yes Catalog is integrated with USS. We are using 17.1 Catalog with patch level ru02.

    Regards,
    Pankaj

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  • 4.  RE: Remove Cart from USS My Request Page

    Broadcom Employee
    Posted Jul 17, 2019 09:29 AM
    Hi Pankaj,

    Have a look at the following settings on your Catalog Offering services:

    https://docops.ca.com/ca-service-management/17-1/en/using/service-catalog-management/manage-services/add-or-update-services#AddorUpdateServices-DefineaService

    User Request Method



    P.S. I have not tested this. So perhaps playing with these settings may filter to USS and help address your issue?

    ------------------------------
    Kind Regards,
    Brian
    ------------------------------



  • 5.  RE: Remove Cart from USS My Request Page

    Posted Jul 17, 2019 09:40 AM
    Hi Brian,

    This is basically settings for your Service to configure One-Click Submit or Sopping Cart.
    This is not related to the settings to remove Cart in USS.
    Thank You.

    Regards,
    Pankaj


  • 6.  RE: Remove Cart from USS My Request Page

    Posted Jul 24, 2019 07:20 AM
    Hi Team,

    Is anyone have any suggestion for this change?

    Regards,
    Pankaj


  • 7.  RE: Remove Cart from USS My Request Page
    Best Answer

    Posted Jul 24, 2019 04:42 PM
    Hi Pamkaj,

    You could try to modify the widget css, it worked for me. You need to search in D:\Program Files\CA\Service Catalog\filestore\themes\common\css\status.widget.css this .ca-catalog-st .cart and add this line display: none !important;

    After change the css should looks like:

    .ca-catalog-st .cart {
    background-image: url(../images/buttons/cart_30.png);
    background-repeat: no-repeat;
    background-color: #53bbd4;
    background-position: 10px;
    display: none !important;
    }

    This change not required restart any application. After applied the change just save the file and refresh USS page CTRL + F5


    ------------------------------
    Regards,
    Yonatan Sosa Sanchez
    Services Specialist
    ------------------------------



  • 8.  RE: Remove Cart from USS My Request Page

    Posted Jul 25, 2019 04:07 AM
    Hi Yonatan Felipe Sosa Sanchez,

    Thank you very much for your suggestion, it's work like charm.

    Regards,
    Pankaj