CA Service Management

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  • 1.  CMDB AUTO DISCOVERY AND AUTO MAPPING

    Posted Mar 20, 2020 05:29 AM
    Hello Team,

    I just configured the CMDB visualizer in a clients environment, i would like to know how i can auto discover the CI's and also  auto  map them to their various servers because the client does not want manual mapping between the CI'S.

    Regards


  • 2.  RE: CMDB AUTO DISCOVERY AND AUTO MAPPING
    Best Answer

    Broadcom Employee
    Posted Mar 20, 2020 08:21 AM
    Edited by Christopher Hackett Mar 20, 2020 02:29 PM
    Hi Ayodeji,

    As you would know the CMDB\Configuration Item module of CASM does NOT have the capability to discover assets. You can use other tool like CCA (CA Configuration Automation) to discover CI's and their relationships and import them into the CMDB. The integration is discussed in the CASM documentation. See below:

    https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/business-management/ca-service-management/17-2/integrating/integrating-ca-service-desk-manager/integrate-with-ca-configuration-automation.html



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    Kind Regards,
    Brian
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