Grloader Error

[Wicner Chacon]

Hi,

I tried to load a CI through grloader command, but this ended with the next error:

11/11 16:58:32.765 INFO GRLoader 494 GRLoader Started - load from spreadsheet(Elementos_Configuracion.xlsx(CI) cells((1,*)-(*,*)) - to CMDB - CI Updates not allowed / inserts not allowed
11/11 16:58:32.765 INFO GRLoader 510 ===============================================================================
11/11 16:58:34.716 INFO GRLoader 304 grDataMgr1450 Fatal Error - Web Services failure
11/11 16:58:34.721 ERROR grDataMgr 2215 Exception in grDataMgr loadObjAttrs. Unable to access the (nr) object
11/11 16:58:34.741 INFO GRLoader 304 grDataMgr1100 Fatal Error - Unable to access attribute data
11/11 16:58:34.743 INFO GRLoader 304 grDataNgr1200 User(servicedesk) signon unsuccessful
11/11 16:58:34.744 INFO GRLoader 304

Some idea what is happening?

Note: The administrator user and the web service are functionally

[Brian Mathato]

Hi Wicner,

11/11 16:58:34.743 INFO GRLoader 304 grDataNgr1200 User(servicedesk) signon unsuccessful

Looks like the issue is perhaps with the user you are running GRLoader with? Are you able to login to webservices with this user?


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Kind Regards,
Brian
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