17.1 RU08 German - ldap_import not running

[Peter Schmidt]

Hi,
after upgrading fro 17.1 to 17.1 RU08 we get following error while pdm_ldap_import:

pdm_ldap_sync: Starting...
pdm_ldap_import: LDAP where clause = "ldap_domain = '' AND userid = 'H%' or userid = 'G%' or userid = 'K%' or userid = 'N%' or userid = 'R%' or userid = 'U%' or userid = 'Z%'"
pdm_ldap_import: Contact where clause = "userid = ?"
pdm_ldap_import: ldap_tenant not found in LDAP_Entry forldap:CN=G70....over-Stadt,DC=de
pdm_ldap_import: Method 'found_matching_srel:dept:id' in Contact_Object failed (AHD03053:Ungültige Where-Klausel: Parse error at : "name= ? AND tenant= U'' OR tenant IS NULL" (Attr not found or not atomic))

Any idea in the world why tenant is in the search?

Regards,
Peter

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Senior Technical Consultant
Fujitsu Services
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[Brian Mathato]

Hi Peter,

Is multi-tenancy enabled in your current setup?


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Kind Regards,
Brian
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[Peter Schmidt]

Hi Brian,
no, there is no multitenency used.
Regards,
Peter

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Senior Technical Consultant
Fujitsu Services
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[Karen Matoke]

Hi Peter,

I came across this knowledge article:

https://knowledge.broadcom.com/external/article?articleId=184108

Regards,

Karen

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Broadcom
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[Peter Schmidt]

Hi Karen,
thanks for the link.
Tecdoc refers to 17.1 RU06.
At customer I've installed RU08.
T6F2011 I think is for RU06.
Did they forget to implement T6F2011 in RU07/08?
Are you able to send the fix or do I (really) have to open a CASE?

Many (more) thanks,
Peter

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Senior Technical Consultant
Fujitsu Services
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[Peter Schmidt]

Hi Karen,
from stdlog I have an additional info:
Parse error at : "name= ? AND tenant= U'' OR tenant IS NULL" (Attr not found or not atomic)
Adding sort column "tenant" to list format STATIC for factory loc
Attribute tenant not found in loc:PDOB:PATTR:OB:MTH:
Attribute tenant not found in loc:PDOB:PATTR:OB:MTH:​

no Attribute tenant in object loc (bop_sinfo).

ddict.sch has it in ca_location.
base.maj does not have it in object-attributes of loc.

I've edit SREL tenant in base.maj directly (not a customizing ;-) and started pdm_ldap_import.
tenant not allowed there (reserved word).

I think that this is a defect for RU08.

Do you have any Information whether RU09 would correct this?

I Need a solution for this wrong behavior!

Regards,
Peter

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Senior Technical Consultant
Fujitsu Services
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[Karen Matoke]

Hi Peter,

I did some research, the defect number associated with T6F2011 is not clear; the RU7/8/9 Fix Lists do not appear to include a relevant entry. I would have to advise opening a support case.

Regards,

Karen

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Broadcom
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[Peter Schmidt]

Hi Karen,
great ;-) ....
Whom do you advice to open a CASE?

Thanks and Regards,
Peter

PS.: If we do not have any workaround for this I will implement my own import-scripts :-(; There is no time left at this customer for CASE-handling

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Senior Technical Consultant
Fujitsu Services
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[Karen Matoke]

Hi Peter,

It may be that  T6F2011 can be applied on top of 17.1 RU7/8/9.  I would say it is likely - there are no prerequisites. The single fix patch can only be delivered via a support case.  The files included in the patch (with timestamps) are:

pdm_ldap_import.exe    1553920 TUE FEB 19 14:57:07 2019
pdm_ldap_sync.exe    1553920 TUE FEB 19 14:57:07 2019

Regards,

Karen

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Broadcom
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[Peter Schmidt]

Hi Karen,
many thanks, T-Fix solved the problem.
Regards,
Peter

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Senior Technical Consultant
Fujitsu Services
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[Karen Matoke]

Thank you for posting the good news Peter.

Regards,

Karen

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Broadcom
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