REST API access to CA Service DESK

[Pavithra G]

Hi Team

I am looking for a REST API to fetch/update the incidents and activity log information from CA Service DESK. Can someone help me with this as i don't have much clarity?
Service Point REST API has getMyTicketDetails and addLogComment. Can these be used? if not, what are these API's then?

Thanks in advance.

[Brian Mathato]

Hi Pavithra,

Have you reviewed the information documented on this link? I think you might want to start there... 

Title: Rest API Methods: 
https://techdocs.broadcom.com/us/en/ca-enterprise-software/business-management/ca-service-management/17-3/reference/ca-service-desk-manager-reference-commands/technical-reference/rest-http-methods.html


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Kind Regards,
Brian
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