CA Service Management

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Delete attachment from Manual notify

  • 1.  Delete attachment from Manual notify

    Posted Jan 03, 2020 10:05 AM
    ​Hello,

    Is there a business reason why you cannot delete attachments from a manual notification once they have been uploaded before the notification is sent.  If you attach a document accidentally you cannot remove it and you will need to cancel and re-create the notification.

    Thank You
    Theresa