Hello
we have classic workflow implemented in Request Management in servicedesk 17.1 having 16 workflow tasks
Task 1--> Manager (Approved or Reject)
Task 2--> HRO (Approved or Reject)Task 3--> Finance (Complete or Hold)
and so on...
On task 2 approval, HRO team should attach a required document and then approve the task other wise not. If any of the HRO team member approves the task without attaching the document it should not approve and display a popup message or any written msg "Please attach a document then Approve"
Please how can i achieve that?
what condition should be in there in below pdm_if for HRO task.? Please help
<PDM_IF "$args.task.sym" == 'HRO'>
</PDM_IF>
#caservicedesk17.0 #casdm#casdm17.1Thanks
@Marc Horlomus @Lindsay EstabrooksPlease can you guys help