CA Service Management

Expand all | Collapse all

GDPR restrictions regarding Service Desk

Jump to Best Answer
  • 1.  GDPR restrictions regarding Service Desk

    Posted 11-12-2018 09:49 AM

    A prospective customer, based in the UK, is looking at CA Service Desk. When they saw that the web interface was launched via an executable (pdmweb.exe) they said that this was not allowed according to the GDPR regulations. Can anyone confirm this please?

    If they are correct what is our alternative? They said that web apps need to be launched via  *.html



  • 2.  Re: GDPR restrictions regarding Service Desk
    Best Answer

    Posted 11-12-2018 10:42 AM


  • 3.  Re: GDPR restrictions regarding Service Desk

    Posted 11-13-2018 06:27 AM

    Thanks Cristi. This was very helpful.  Patrick