Hi Paulo,
Did you see this documentation page (or equivalent for your version)? It makes sense when you see the three licence types together:
CA SDM User Authentication - CA Service Management - 17.2 - CA Technologies Documentation
The difference between the LicenseCt and Total that you mentioned is just that the Total also includes the REST and SOAP licence usage. If you don't have any of those, then you'd expect the numbers to be identical.
-----------------------------------
Logged In User Counts and Session Counts
The following KPIs count the number of unique licensed users that are logged in to the system (for example, CA SDM Web UI, SOAP Web Services, REST Web Services, and so on), regardless of how many sessions each user has opened:
Note: For a licensed user, ensure that the "Licensed?" check box is selected from the Access type page of the contact (navigate to Security and Role Management, Access Type on the Administration tab and search for the contact).
- webConcurrentLicenseCt
- webConcurrentSOAPLicenseCt
- webConcurrentRESTLicenseCt
- webConcurrentTotalLicenseCt
-----------------------------------
Thanks, Kyle_R.