Trouble Editing Category in Edit-in-List Mode

[Katherine Hainley]

When I am trying to edit/change the Category field for several Incident tickets via the Edit in List mode/function, it does not allow me to save the changes.

 

I click the edit in list button and for the category field, it shows the word "false" ... I am able to enter a new category but the Save button does not become available to select. All the other fields listed work just fine.

 

In my file (list_in.htmpl) the following lines are entered:

<SCRIPT LANGUAGE="JavaScript">
<pdm_jscript file=list_edit.js>
startListEdit(__search_filter);
listEditStartRow();
listEditReadonly("ref_num","Incident #");
listEditField("status");
listEditField("priority");
listEditField("problem.ref_num")
listEditField("rootcause.sym","Cause Code");
listEditEndRow();
listEditField("category.sym");
listEditField("zstore.name","Store#");

listEditField("parent.ref_num");
listEditField("caused_by_chg.chg_ref_num");
listEditField("group");
listEditField("assignee");
listEditReadonly("summary",4);
endListEdit();

 

 

Is there something wrong with the attribute name I am using in above code or is there somewhere else I need to check and be sure that attribute is set properly?

 

 

thank you

TheKatherine

[Pier Olivier Tremblay]

The field needs to be displayed in the list for the edit in list system to work!

 

You can display Catagory in a column or in the additionnal section.

[Katherine Hainley]

Category is displayed in a column within the list.

 

[Katherine Hainley]

Found the problem from another post here on the community from back in 2013 (Issues getting field look up working in List edit view - Issues getting field look up working in List edit view ) and made the suggested changes in my Dev and Test environments and all is working properly now.

 

The attribute setting in the list column section was set for attr=category and the attribute setting in the edit-in-list section was set for attr=category.sym

 

Once I changed them to both be category.sym all worked correctly .. current category showed up and my change of the category was saved and took effect.

 

 

 

thanks for the help

TheKatherine

[Pier Olivier Tremblay]

I was about to say : both column and edit field must have the exact same

attribute

 

Glad you found it.

 

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