I have created some icons in the CMDB Visualizer, however they are displaying visualization glitches. Depending on the zoom applied, they disappear! Is there any pattern in the creation of the images as far as the resolution is concerned or is there any configuration that needs to be performed to resolve this fault?
What version of SDM is being used?
We usually recommend using an image that is 20 KB of 150 X 150 pixels in size.
At this resolution (20 KB of 150 X 150 pixels in size) when zooming will the icons not appear deformed?
Have you done this kind of customization? If so, have the icons appeared correctly?
I personally have not done such customizations to Visualizer icons.
Has any other Community Member tried such customizations to Visualizer icons?
Wander, I would say open a Support case so together you and CA Support can get to the bottom of this. Thanks _Chi