We are trying to see if there is a way to have the data from multiple fields on the Employee Incident/Request form all be compiled into the Analyst's Incident/Request description field? As far as I can tell they seem to be one-to-one.
I am aware of the properties fields but due to their unique database requirements to report on and being removed from the page when the area is changed we would like a better option.
Macros e eventos - CA Service Management - 17.1 - Portuguese - Brazil - CA Technologies Documentation
Thank you both Lindsay_Estabrooks and TMACUL ! I will read up on this and present it as a possible solution to our issue. If I could mark both answers correct I would!