SDM 14.1 (unable to test in 17.1 yet).
Use Case: Customer wants to have an ticket created with a specific category when the subject contains _any_ of the following words: email, password, reset, or outlook.
I can't seem to get the filter right and need to know if this is a filter limitation or just regex syntax on my part.
What I have tested:
This works fine in my regex tester (regex101.com); but never hits in SDM. I have taken actual subject lines from the headers of failed emails and they pass regex101