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How to update request_name in ca service catalog

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  • 1.  How to update request_name in ca service catalog

    Posted 05-06-2019 12:40 PM

    Hi,

    How can I update a service name in CA Service Catalog?, do you know what function I can use?

    I want to bring the summary field to the name field.

     



  • 2.  Re: How to update request_name in ca service catalog
    Best Answer

    Posted 05-07-2019 09:07 AM

    Hi Wicner.

    You can test with the following setting:
    SC>Catalog>Configuration>Request Management Configuration (request)
    >>Default Request Name $(_.service.name)
    >Change that into e.g. $(_.service.description)

    Kind regards, Louis.



  • 3.  Re: How to update request_name in ca service catalog

    Posted 05-08-2019 10:02 AM

    Wicner_Chacon ........

    Do you require any additional assistance on this topic?

    If not, please mark one of the provided responses as correct so that this thread can be close