There are multiple service items in a request, for example:
request status = Pending Fulfillment (1000)
service item 1 status = Pending Review (1200)
service item 2 status = Pending Fulfillment (1000)
In the form of "service item 1", how to get the status?
_.request.status (return 1000)
_.serviceoption.status() (return 1000)
_.formservice.status() (return 1000)
The reason I need to get 1200 is, I have some required field to be inputted when it is Pending Review.
Hi Chison Cai,
You can query the usm_subscription_detail table to get the individual status for the line items