CA Service Management

Expand all | Collapse all

Service Target and Service Type

Jump to Best Answer
  • 1.  Service Target and Service Type

    Posted 04-24-2018 11:49 PM

    Hi all,

     

    Is it possible to separate the setting of service target and service type.

    For example, when the service type change, the ticket keep the current ongoing service target.

    Or vice versa, the ticket change the service target but keep the current ongoing service type.

     

    Best regards,

    CAS



  • 2.  Re: Service Target and Service Type
    Best Answer

    Broadcom Employee
    Posted 04-25-2018 12:59 PM

    CAS, I don't think you can do that with current SDM versions. Maybe an idea help. Thanks _Chi