I am working with CA SDM 17.1, and I need to know if the descripcion window can remove o change the time.
this windows, appears when I touch on a link in a ticket, for example Group.
currently, the only option to remove windows, is to click on "cerrar vista previa" or press esc.
Marco, it is the mouseover_preview_delay_time option under Web folder in Options Manager...for example, make it to
5000 then it will delay 5 seconds and this is pretty much close to "disable" it. And if you do change this option, make sure you recycle SDM to see it. Thanks _Chi
Users can turn off the mouseover preview in View->Preferences. If you want to disable it for all users you can run an update on the USP_PREFERENCES table (not recommended).