Customized Survey Form in Service Desk
Hi, I'm looking to customize the default Service Desk Survey form to match the below and was wondering if anybody has successfully been able to accomplish this or have any suggestion on how to go about.
Upon clicking on one of the face happy or sad I would like to present one of the following screens for the affected user to select.
I do believe one of the steps I would need to do be would to customize the do_svy.hmtmpl file, and etc.. Any guidance would be much appreciated. Regards.
Hi wdrain ,
that's one way to do that.
Summary CA SDM webservice
Site_Link_v1.zip Update tickets using e-mail link / link_C#.zip