I would like to ask if it is possible through Support Automation to send scripts to the computers, in the same way to know if it is possible to obtain the information of them (computers) in real time.
Thanks for your possible comments.
There's more information on how to create tasks here:
Automated Tasks - CA Service Management - 14.1 - CA Technologies Documentation
Thank you for your comment Alexander
Thanks to the information provided I have managed to give support to a partner who had the doubt.
Greetings from Colombia.