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General Availability Announcement for CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

  • 1.  General Availability Announcement for CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

    Posted 10-08-2018 01:28 PM

     

    CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

     

    October 8, 2018

     

    To:           CA Service Management Customers

    From:      The CA Technologies CA Service Management Product Team

    Subject:  General Availability Announcement for CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

     

    On behalf of CA Technologies, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services.  As part of our ongoing commitment to customer success, we regularly release updated versions of our products.

     

    Today, we are pleased to announce the availability of CA Business Intelligence JasperReports Server 6.4.3 (CABI 6.4.3) and CA Process Automation 4.3.03 for CA Service Management 14.1 & 17.1 products - CA Service Desk Manager 14.1 & 17.1, CA Service Catalog 14.1 & 17.1, and CA Asset Portfolio Management 14.1 & 17.1.

     

    New features, enhancements, and improvements included in these releases can be found here:

    CA Business Intelligence 6.4.3 - https://docops.ca.com/ca-business-intelligence/6-4-3/en

    CA Process Automation 4.3.03 - https://docops.ca.com/ca-process-automation/04-3-03/en

     

    You can download your copy of these releases online at https://support.ca.com/ where you can also utilize CA’s case management system.  To install your product, follow the installation procedures for your product at DocOps.ca.com.  If you have any questions or require assistance, contact CA Customer Care online at http://www.ca.com/us/customer-care.aspx.  In addition, you may find more details and supportability information at the following CA Service Management documentation pages:

     

    CA Service Management 14.1 Documentation Home: https://docops.ca.com/ca-service-management/14-1/en

    Supportability Matrix: https://docops.ca.com/ca-service-management/14-1/en/release-information/supportability-matrix

     

    CA Service Management 17.1 Documentation Home - https://docops.ca.com/ca-service-management/17-1/en

    Supportability Matrixhttps://docops.ca.com/ca-service-management/17-1/en/ca-service-management-17-1-release-notes/supportability-matrix

     

    Please note that the Insights capability under CA Service Management xFlow Analyst interface is not compatible with CABI 6.4.3 at this time. An update in this regard will be posted in the future.

     

    Should you need any assistance in understanding these new features, or implementing this latest release, our CA Services experts can help.  For more information about CA Services and how you can leverage our expertise, please visit www.ca.com/services. To connect, learn and share with other customers, join and participate in our CA Service Management Community.

     

    To review CA Support lifecycle policies, please review the CA Support Policy and Terms located at: https://support.ca.com/.  

    Thank you again for your business.

     

     

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  • 2.  Re: General Availability Announcement for CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

    Posted 10-09-2018 06:09 PM

    Victoria,

     

    CA Identity Suite includes CABI 6.3 in the latest product release, 14.2. No plans for 14.3 have been announced to update to CABI 6.4.3. My bigger question, though, is related to no support for MS SQL Server 2016. The installer jar file only allows MS SQL Server 2012 or MS SQL Server 2014 to pass the database validation and database setup scripts. Any plans to include newer versions of MS SQL Server in the mentioned scripts? 



  • 3.  Re: General Availability Announcement for CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

    Posted 10-11-2018 01:15 AM

    Enrique_L._Torres - Someone from Identity Suite Community CA Identity Management should be able to respond to the first part of your comment. CABI 6.3 EOS is based on the EOS of Jaspersoft 6.3.

    The subsequent release of CABI - 7.x - will include support for Microsoft SQL Server 2016. 



  • 4.  Re: General Availability Announcement for CA Business Intelligence JasperReports® Server 6.4.3 and CA Process Automation 4.3.03 for CA Service Management

    Posted 10-11-2018 01:39 AM

    We are looking into the upgrade to CABI 6.4.3 in the next release but undecided yet. If it doesn't support SQL 2016 then we may skip that version and wait for a CABI version that supports it before we upgrade.