On the create a new request window, you search the customer through the last name, first name.. is there a way i can set that search with the Contact ID of the customer?
Jason, when click on the link, the contact search does have user id search field. And if you mean auto suggestion, then it would be a different story...you would need to change the cnt object common name from combo_name to userid and doing this could have some unexpected issues so we don't recommend. Thanks _Chi
Do you have any further questions on this topic?