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Service Catalog - Open Offering Options Very Slow

  • 1.  Service Catalog - Open Offering Options Very Slow

    Posted Oct 24, 2018 09:21 PM

    Hi there

    I need some help here.

    I have several offerings, and inside them we have some options, like btw 15 ~ 21 options inside each one.

    My question is why Service Catalog is so slow to show the options? 

    It takes like 30 ~ 45 seconds from the moment I click in the offering and the moment when appears the options.

    It's too much only to show the options... 

    I need some help please, because this is Production env.

    Service Catalog Release: 14.1.0

    I attached some Service Catalog files and two images showing this problem:

    Result: 42 seconds waiting to appear the options...

    The moment I click in the offering "Posto Trabalho":

    42 seconds later I see the options

     

    Please someone help me because my company is very unsatisfied

     

    Regards,

    Fernando Serrano

    Attachment(s)

    zip
    ehcache.xml.zip   703 B 1 version
    zip
    web.xml.zip   16 KB 1 version
    zip
    view.log.zip   171 KB 1 version
    zip
    view.log.2.zip   789 KB 1 version
    zip
    view.log.1.zip   806 KB 1 version
    zip
    viewService.conf.zip   2 KB 1 version
    zip
    config.properties.zip   1 KB 1 version
    zip
    server.xml.zip   1 KB 1 version


  • 2.  Re: Service Catalog - Open Offering Options Very Slow
    Best Answer

    Broadcom Employee
    Posted Oct 25, 2018 03:25 AM

    This appears to be a duplicate. So I 'close' this one. Kind regards, Louis.