CA Service Management

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  • 1.  CI Relationships deleted

    Posted Dec 05, 2018 12:39 PM

    Hi all,


    Today I had a strange experience in CA SDM, during a CMDB visualizer navigation I changed the focal CI, at this point the system doesn showed any relationship anymore, in a quick review in the list of relationships I realize that almost all relationships disappeared, we lost around 350 relationships. When looking in the SQL register, we find this sentence: (@ P1 int) DELETE FROM WHERE command id = @ P1 this was excecuted more than 300 times in arround 20 secs, and in the SDM log i couldnt find anything related to this action.


    How can i find the source of this behavior? Is this a issue of the version r17.1?


    Thanks in advance, i appreciate all your comments.