Hi All,
We are using CA Service Desk 17.0 ( two CA Service Desk in conventional ) in our environment .Currently we are using IP subnet of 192.168.X.X in our all CA Service Desk servers machines.Recently we did some change in IP addressing and planning to change CA Service Desk machines IP addresses from 192.168.X.X to 10.10.X.X(New Subnet).
Please help and suggest me on following points:-
1.To change IP address of CA Service Desk Machines, which CA doc we need to follow ?
2.Any down time required to complete this activity ?
3.Any other suggestion .
4.There is any chance of data loss and any other challenges ?
Regards,
Ravi