Is it possible to use a modified port for Maileater?

[Richard Armstrong]

We are trying to set up mail eater but must connect to port 993 instead of 143.  According to the document found here: https://comm.support.ca.com/kb/unable-to-connect-maileater-to-mail-server-via-ssl-port-995/kb000031773

it is unable to use port 995 due to a requirement Service Desk Manager to create a 'non secure based connection, then start a TLS connection.'  Was port 995 used as an example for any port substitution or was it just that port?

[Raghu Rudraraju]

Hey Richard,

 

Which release of SDM is this?  with 17.1 we can do SSL port too.

 

thx

_R

[Richard Armstrong]

We are currently running 14.1 in production and have 17.0 in test.  Was SSL introduced in 17.1?

[Raghu Rudraraju]

With 14.1, yes, SDM uses STARTTLS approach (but not native SSL support) which is normally supported on non SSL ports of a mail server.   So yea, unfortunately you'll have to use the approach documented in the link that you have found earlier already

 

17.1 does support native SSL mode too, and so 993 should be OK

 

_R

[Richard Armstrong]

Thank you for clearing that up!  I will inform the business owner.