CA Service Management

  • 1.  Disable Email Verification Code

    Posted 05-18-2018 09:54 AM

    Hello team!


    I have configured in USS in the option portal preference but I have selected by error the option in the Email Verification Code and now I can not access the Control Panel and the email server is not configured and it´s no possible send the verification code to my email.



    Thank you for your comments

  • 2.  Re: Disable Email Verification Code

    Broadcom Employee
    Posted 05-18-2018 10:13 AM



    Perhaps No longer have admin rights in Unified Self Service can assist you in resetting the Portal Preferences in the backend USS DB.

  • 3.  Re: Disable Email Verification Code
    Best Answer

    Posted 05-18-2018 10:54 AM

    Hi Paul!


    Thank, I change the value</name><value>true to</name><value>false and after restart the service I can access to Control Panel. 


    On this Doc, You can see how to change the value. 


    CA USS::. Unified Self Service Authentication without EEM - Como Remover autenticação do EEM