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CA Service Catalog group of approvers

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  • 1.  CA Service Catalog group of approvers

    Posted Jun 27, 2018 03:34 AM

    Hello everyone,


    I've a question regarding CA Service Catalog and CA USS where I need to configure approval process where in EEM users are populated into groups and where to that groups supervisor/manager is a group of people.


    So the idea is when end user opens a request via USS, the "manager" or "approver" should be a group of people. Is this possible by creating a policy on Service Catalog, and if yes how can be this done, or maybe some idea how to accomplish this kind of approval process?


    Kind Regards,



  • 2.  Re: CA Service Catalog group of approvers
    Best Answer

    Broadcom Employee
    Posted Jul 02, 2018 09:20 AM

    Good Afternoon Domagoj.

    The below link shows you informaiton on a CA Service Catalog Policy.
    Used/running for 'simple' approval process.

    When you need more complex assigment, as in your question, you need to run a PAM process.
    To retrieve the group members(from EEM) and select a member of the group as the approver.

    Does this help you further?

    Kind regards, Louis.