Clarity Service Management

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CA EEM User Store options

  • 1.  CA EEM User Store options

    Posted 01-08-2019 10:23 AM

    Hi all, 

     

    Is it possible use "Store in internal user store" and "Reference from an external LDAP Directory" at the same time?

    At this moment I have the "Store in internal user store" option in use, but I need to use both of them, and it is possible choose only one. 

     

    **I use CA EEM to authenticate in CA Service Desk**

     

    Any ideia if it is possible? 

     

    Thanks

     

    #embeddedentitlementmanager  #userstore  



  • 2.  Re: CA EEM User Store options

    Posted 01-08-2019 02:23 PM

    I don't believe that is possible. If you could explain what the business case is perhaps someone can suggest a different solution.



  • 3.  Re: CA EEM User Store options

    Posted 01-09-2019 10:10 AM

    Hi Lindsay_Estabrooks thanks for your reply. 

     

    We need to use LDAP for a specifically client, but we have many users in a "internal user store" and it is not possible change them to AD. 

    For this reason I would like to know about this possibility 



  • 4.  Re: CA EEM User Store options

    Posted 01-09-2019 11:22 AM

    The current version of EEM supports referencing multiple LDAP sources. Could that provide a solution for you?