CA Service Management

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  • 1.  BOXI 4.1 and SDM 17.1 Compatibility

    Posted Sep 17, 2018 02:28 PM

    1. When we upgrade to SDM 17.1, can we still connect to BOXI 4.1 ?  The support matrix doesn't clearly show this.


    2. Are there any functional consequences if Jasper is not installed with SDM 17.1 and the xFlow interface?





  • 2.  Re: BOXI 4.1 and SDM 17.1 Compatibility
    Best Answer

    Broadcom Employee
    Posted Sep 17, 2018 04:50 PM



    The following documentation shows that BOXI/CABI 4.1 is still certified/supported with CA SDM 17.1


    Supportability Matrix - CA Service Management - 17.1 - CA Technologies Documentation 


    JasperSoft and the xFlow interface are optional components that can be added at any time.

  • 3.  Re: BOXI 4.1 and SDM 17.1 Compatibility

    Broadcom Employee
    Posted Sep 19, 2018 01:32 PM



    Do you require any additional assistance on this topic?


    If not, please mark one of the provided responses as correct so that this thread can be closed.