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  • 1.  How to replace document in knowledge-document ?

    Posted Oct 23, 2018 08:02 AM

    I want to replace the document in knowledge document section. but there is no option? how can i remove the document and update with the new one ? PLEASE HELP



  • 2.  Re: How to replace document in knowledge-document ?

    Broadcom Employee
    Posted Oct 23, 2018 11:11 AM

    Hey Ahmer,

     

    You could retire a KD and publish a new one.  Or create a new version of the same doc and put all new content in the new one, save and publish

     

    _R



  • 3.  Re: How to replace document in knowledge-document ?

    Broadcom Employee
    Posted Oct 23, 2018 05:07 PM