Clarity Service Management

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Using createRequest Method

  • 1.  Using createRequest Method

    Posted 06-29-2018 08:30 PM

    Hello,

     

    If anyone has some experience with the SDM methods.. i'm working with a workflow on PAM that it's supposed to create a request with the properties values on it.

     

    I create an array on PAM with the variables of the attributes (customer, category) and with the properties values but i'm receiving the following error:

     

    The interpreted datatype of the value in value does not match the destination datatype.

     

    The configuration:

     

     

     

     

    Any suggestions?

     

     

     

    Regards.



  • 2.  Re: Using createRequest Method

     
    Posted 07-01-2018 10:38 PM

    Hi Jason,

     

    I've replied to your post in the PAM community.  Briefly, the Dynamic parameter function is expecting a string rather than an array, so rather than creating an array I'd suggest you concatenate label and value with the appropriate start / end string tags and declare your dynamic parameter as 'XML fragment'.  If you have other questions specific to the SDM SOAP interface then you may find the response is slightly faster from the SDM community than from the Process Automation community, although I expect many of us monitor both.

     

    Regards,

    James