Hi johsc03!
I could not understand the reason, but when doing new tests today with tickets in CL and CNCL, the status are not having being replicated to the Catalog!
Yesterday when I did tests, the tickets had their status synchronized correctly, however to look today and perform new tests, the synchrony seems to be no longer working, even with the option casc_aty_sync installed, as shown:.
Option manager:
Is there anything I can do to find out where the error is?
The two tickets in CL and CNCL status: