CA Service Management

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  • 1.  cr_wf Transition Condition Cannot Be Added

    Posted Jun 29, 2018 01:44 PM
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    I have tried both 14.1 and 17.1 and I am unable to add a transition condition to classic wf statuses (any). I saw it uses the same form so I am confused how that would be available for the basic CHG wf but not cr_wf. What am I missing? It is the base form (no mods) (see screen capture of  cr_wf Transition Information in Edit mode, the Message is fine but the Condition field does not show).



  • 2.  Re: cr_wf Transition Condition Cannot Be Added
    Best Answer

    Broadcom Employee
    Posted Jun 29, 2018 02:16 PM

    Jessie, please open a Support case for this. It seems to me CA would need to correct this. Thanks _Chi



  • 3.  Re: cr_wf Transition Condition Cannot Be Added

    Posted Jun 29, 2018 02:19 PM

    I did thank you. I will add any notes from that case here if useful to anyone else.